148 - Computer Network Repairs

Network troubleshooting is the collective measures and processes used to identify, diagnose and resolve problems and issues within a computer network. It is a systematic process that aims to resolve problems and restore normal network operations within the network.

To save time and money here some simple troubleshooting that you can do before you bring it to computer expert. Try to solve computer issues by yourself, below is common problems and some possible solutions.

How to reset the modem

01 Unplug the power cable from the back of the Modem.
02 Wait 30 seconds.
03 Reconnect the power cable to the Modem.
04 Test your connection.

How to restore the wifi modem

01 Locate the small pin-hole reset button located on the back of the wireless modem.
02 Push and hold this button down for 30 seconds with a paper clip or pen, then release. This will cause the modem lights to begin to flash, and after a few moments, the modem will come online.
03 Reconnect to your network and test to see if the connectivity issues are still present.

How to check your connections

If you are connecting to your modem directly with an Ethernet cable.

01 Ensure that all of the cable connections leading into your modem and computer are tightly connected.
02 Disconnect and reconnect these cables to ensure they are seated correctly.
03 Check the Ethernet cable for damage. Any kinks or breaks in the cable may result in an unstable Internet connection.

If you are connecting to your modem through wireless internet.

01 If you are currently using wireless Internet, try to connect your computer directly to your modem.
02 If the connection problems only persist while connected to wireless Internet, and appear to be resolved by connecting directly to your modem, then you may need to troubleshoot your wireless network.

How to update/reset network adapters

01 Your ability to connect to your Internet network is dependent on your computer having an adapter installed. Occasionally, this device may be need to be manually updated, enabled or reset.

Slow internet

• Reboot your router and restart your computer.
• Reboot router by unplugging and plugging back in after 5 minutes.

Wireless connection dropping

• Reboot both the computer and the router.
• Change the wireless channel.
• Move the router to a more central location.

No internet connection or Local only

• Check all connections to router and that they are correctly plugged in.
• Check none of the cables are damaged.
• Restart router and restart computer.
• Check for red lights on the router that indicates there is a problem with the router.
• Check all sockets have an ADSL filter connected.
• Change ADSL filters.
• Connect router to master phone socket.
• Check with service provider that your service is not disrupted.
• Try another router.

Browser problem

• Try clearing your cache in the slow browser.
• Restore your browser to default settings.
• If you're using browser add-ons or extensions, try turning them off.
• If you're using a proxy server, try turning it off. Try another router

Broadband problem

• If you are using 2G or 3G wifi broadband, replace it with 4G LTE broadband.
• Replace your old series broadband with latest or new searies broadband that available.

Something is eating my bandwidth

• Check who is connected in your modem network .
• Turn off any application that automatically downloading an update.
• Try to scan your system and delete or disable unwanted program that seem suspicious.
• If you tried all posible solution to eliminate the virus in your pc but does not work. The last thing you can do is reformat your computer.

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